At checkout
In-room boutique and take-home souvenirs for hotels
Guests ask where they can buy it. Today the answer is nowhere.
Every property has the thing guests keep asking about — the bath oil, the throw, the wine at dinner. The magic dissolves at checkout because there is no way to say yes. This is a concierge service that happens to generate revenue.
Try it
The in-room boutique, running on this page
A live demo boutique. Browse it as a guest would.
A live demo boutique — browse the edit and place a real order.
How the in-room boutique works
- 01
A quiet label on the object itself
Where the guest already is, at the moment they want it. Nothing shouts.
- 02
A curator's edit, not a catalogue
Not a hundred products. A tight, high-fit selection that belongs to your property and its region.
- 03
Every piece carries its story
The maker, the season, the place. Insider access, not a tourist shop.
- 04
Wrapped and handed over at checkout
Or shipped home. Your staff hand over a gift; they never sell anything.
A boutique that posts to your PMS
It posts to the systems you already run. It never replaces them, and there is no migration.
Your PMS
Purchases post to the folio, so a guest can settle it with the rest of the stay.
Your suppliers
Your own amenities alongside a local edit we curate and vet with you.
Your other outlets
One guest profile — a souvenir buyer is the same person who booked the spa.
Where it fits best
Hotels with signature amenities
If guests ask where to buy your bath oil or your robe, the amenities you already stock are usually the first things they ask for.
Properties with a sense of place
Where the region has makers worth introducing — a winery, a ceramicist, an olive grove — and the guest wants a piece of it.
Design-led boutiques
Somewhere the interior itself is the product. Guests photograph the room; this lets them take part of it home.
Questions hotels ask about the in-room boutique
- Doesn't this turn our suite into a shop?
- No. It is a discreet label on an object a guest already asked about, not a display. Hospitality first, revenue second.
- Who handles packing and delivery?
- We do. We pack off-property and deliver to your desk before checkout, so your team hands over a wrapped gift and nothing else is asked of them.
- Can we sell our own products?
- Yes — your amenities are usually the strongest sellers, because guests have spent a week with them.
- Who chooses what is listed?
- You approve everything. We curate and vet candidates; nothing appears without your sign-off.
- What if a guest has already left?
- They can order after the stay too, from the same storefront, and have it shipped.
- What does it cost?
- Nothing upfront, and the first month is free. If it doesn't earn for your property, you don't pay for it.
See it on your own property.
Your outlets, your brand, your rules — live in days.